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Last Revised: 10/1/2018

General

You agree that your use of the Web site is subject to the following Terms and Conditions. These Terms and Conditions may be modified at any time and from time to time; the date of the most recent changes or revisions will appear on this page. Continued access to the Web site by you will constitute your acceptance of any changes or revisions to the Agreement. If you do not agree with the Terms and Conditions, please do not use this Web site. The materials contained on the Web site are provided by CatnipsMarketplace.com as a service to you for your noncommercial, personal use on an “as is, as available” basis and may be used by you for information purposes only. You acknowledge that you are using the Web site at your own risk.

CatnipsMarketplace.com assumes no responsibility for error or omissions in these materials. CatnipsMarketplace.com makes no commitment to update the information contained herein. CatnipsMarketplace.com makes no, and expressly disclaims any and all, representations or warranties, express or implied, regarding CatnipsMarketplace.com Web site, including without limitation the accuracy, completeness, or reliability of text, graphics, links, products and services, and other items accessed from or via the Web site, or that the Web site will be uninterrupted, error-free, or free of viruses or other harmful components. No advice or information given by CatnipsMarketplace.com or any other party on the Web site shall create any warranty or liability. Under no circumstances shall CatnipsMarketplace.com or any of its parents, subsidiaries, affiliates, or their respective partners, officers, directors, employees, or agents be held liable for any damages, whether direct, incidental, indirect, special, or consequential, and including, without limitation, lost revenues or lost profits, arising from or in connection with your use, reliance on, or performance of the information on the Web site.

All materials published on the Web site are protected by copyright laws, and may not be reproduced, republished, distributed, transmitted, resold, displayed, broadcast, or otherwise exploited in any manner without the express written permission of either CatnipsMarketplace.com or, in the case of content licensed by CatnipsMarketplace.com from third parties, the entity that is credited as the copyright holder of such licensed content. You may download freely accessible material (one copy per page) from this Web site for your personal and noncommercial use only, without altering or removing any trademark, copyright, or other notice from such material.

Order Related Issues

  1. CatnipsMarketplace.com does not hold any inventory and does not perform any of the printing itself. Although we do everything we can (including ordering samples of each product), other than issues caused by technical error, we are not responsible for the quality and outcome of Produced Orders. The quality of the production is dependent on the producer of the item. However, if your order has issues, steps for resolution are outlined below.
  2. CatnipsMarketplace.com’s customer care team (available via info@catnipsmarketplace.com) handles all conflict resolution on behalf of our Providers. Users agree to contact CatnipsMarketplace.com customer care for all conflict resolution. In order to best resolve the matter, you must provide all relevant materials for CatnipsMarketplace.com to investigate the issue, including a description of the problem with the received product, the issue, and quantity of Products affected.
  3. Products are unique and produced to order, therefore, they are non-refundable. Once an Order has been placed, you can no longer edit the details of the Order or cancel it. If the shipment details are incorrect, or you ordered the wrong size or color, CatnipsMarketplace.com is not responsible and will not offer replacements or refunds.
  4. The Production times vary for each product, and are estimated average times.¬† They are in no way guaranteed. If Your Order seems to be taking an unusually long time to be produced or delivered, please contact CatnipsMarketplace.com’s customer care team. If the Produced Order is lost during Shipment, CatnipsMarketplace.com will investigate and may provide replacements when appropriate.
  5. After investigating Your issue, if CatnipsMarketplace.com’s customer care team determines that your Product is faulty, Your Orders will be submitted for either reprint or replacement. Refunds are only provided if a subsequent reprint or replacement is also found to be faulty by our Customer care team. Refunds will be issued in the form of credits to Your CatnipsMarketplace.com account.